Intranet

AIRMET

Privacy
Policy

Argulogis, Lda. (hereinafter AIRMET), with its headquarters at Av. da República, Nº 48 B – 6º Dto. Lisbon, and NIPC 507687256, is an AIRMET whose main activity consists of mediating the negotiation of purchasing, selling, and payment conditions for tourism products, such as air, land, or sea tickets, tour packages, hotel stays, car rentals, and other services related to the travel agency business. AIRMET mediates between Travel Agencies and the various suppliers of these products: Airlines, Shipping Companies, Railways, Transporters, Tour Operators, Hotel Chains, and other tourism services, aiming to improve the final contracting conditions. AIRMET has an extensive commercial network of Travel Agencies operating under the AIRMET commercial brand, and is the owner of the domain www.airmet.pt, where its website is hosted.

AIRMET IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CLIENTS, AND HAS DEVELOPED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HERE. THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, AND WE ADVISE YOU TO READ IT TO UNDERSTAND HOW YOUR PERSONAL DATA IS COLLECTED AND USED.

Collection and Processing of Personal Data

1. WHAT IS THIS POLICY ABOUT?

1.1 This Privacy Policy explains how we collect and process personal data that is necessary for providing services available through our company.

1.2 The goal is to ensure that these services are provided efficiently and without inconvenience, describing the practices adopted to achieve this.

2. WHAT ARE PERSONAL DATA?

2.1 Personal data refers to any information relating to an individual that identifies or makes that person identifiable, regardless of the nature and format of the information, and including the person’s sound and image.

2.2 Examples of personal data we collect include: name, phone number, email.

2.3 “Identifiable” means a person who can be identified, directly or indirectly, particularly by reference to an identification number or other specific elements of their physical, physiological, mental, economic, cultural, or social identity.

3. HOW WILL WE USE YOUR PERSONAL DATA?

3.1 AIRMET will use the personal data you provide for the following purposes:

  • i. To analyze and respond to your messages, customer support, and information requests;
  • ii. To analyze and follow up on your application process to work with AIRMET;
  • iii. To analyze and follow up on your application process to join AIRMET;
  • iv. To analyze and follow up on your application process to become a business partner of AIRMET;
  • v. To send newsletters or other publications that you requested and/or that may be of interest to you;
  • vi. For operations and management of your reservations in the AIRMET private area;
  • vii. For operations and management of our WEBSITE;
  • viii. To maintain a record of your contact details;
  • ix. For commercial purposes, such as data analysis, audits;
  • x. For fraud prevention;
  • xi. To adapt, improve, and modify services, particularly by identifying usage trends or evaluating the effectiveness of promotional campaigns;
  • xii. For expanding AIRMET’s commercial activities;
  • xiii. To inform AIRMET’s business partners of your joining or leaving our negotiation platform.


3.2 These data processing operations are essential for your satisfaction and for AIRMET’s business activities, and will be carried out in accordance with applicable legislation and best practices.

3.3 Your personal data will not be reused for other purposes not previously identified or unrelated to the original purpose for which it was collected.

4. WHAT ARE THE LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA?

4.1 The personal data processed by AIRMET has specific legal grounds depending on the purposes for which it is used.

4.2 The following table outlines the legal grounds and the corresponding purposes:

Purpose

Data

To analyze and respond to your messages, customer support, and information requests
Name, phone number, email
To analyze and follow up on your application process to work with AIRMET
Name, phone number, email, CV
To analyze and follow up on your application to join AIRMET
Name, company certificate, RNAVT, phone number, email
To analyze and follow up on your application to become a business partner
Name, company certificate, RNAVT, phone number, email
To send newsletters or other requested publications
Name, RNAVT, phone number, email
For operations and management of your reservations
Name, company certificate, RNAVT, phone number, email
For operations and management of the WEBSITE
Name, company certificate, RNAVT, phone number, email
To maintain a record of your contact details
Name, company certificate, RNAVT, phone number, email
For commercial purposes, such as data analysis, audits
Name, company certificate, RNAVT, phone number, email
For fraud prevention
Name, company certificate, RNAVT, phone number, email
To adapt, improve, and modify services
Name, RNAVT, phone number, email
To expand AIRMET’s commercial activities
Name, RNAVT, phone number, email
To inform AIRMET’s partners of your joining or leaving the negotiation platform
Name, company certificate, RNAVT, phone number, email

5. HOW DO WE COLLECT YOUR PERSONAL DATA?

5.1 We collect your personal data through forms on the WEBSITE, as well as through communications from your device and emails you send us.

5.2 Your personal data may be collected from your device in the following ways:

  • i. By subscribing to the newsletter;
  • ii. Through cookies;
  • iii. Using pixel tags and other similar technologies;
  • iv. IP address;
  • v. User data;
  • vi. Data you provide by phone, SMS, or email;
  • vii. Data provided in the AIRMET subscription form and contract;
  • viii. Data provided in the commercial partnership agreement with AIRMET.


5.3 AIRMET is committed to processing your data in compliance with the law and in a legitimate manner.

5.4 AIRMET will not sell, rent, or share your personal data with third parties, except as clearly identified in this Privacy Policy (see Section 11 for details).

5.5 AIRMET’s services are not directed at minors, and personal data of minors is not intentionally processed.

6. WHAT ARE COOKIES?

6.1 Cookies are small files that help identify your browser and store information, such as settings and preferences.

6.2 AIRMET will store cookies on your device to personalize and enhance your browsing experience, troubleshoot issues, generate statistics, ensure quality, and monitor system security.

6.3 Except for cookies essential for website performance, the storage of other cookies will depend on your consent, which can be withdrawn at any time using specific browser tools.

6.4 The cookies used do not collect information that can identify you. They collect general information, such as how you access and use the website or the region of the country through which you access it.

6.5 Cookies retain only information related to your preferences. You can choose to be notified about receiving cookies or block them from your system at any time through your browser.

7. WHAT ARE PIXEL TAGS AND SIMILAR TECHNOLOGIES?

7.1 Pixel tags (also known as web beacons and clear GIFs) may be used with certain services to track user actions (including email recipients), measure the success of our marketing campaigns, and compile usage statistics.

7.2 For more information on pixel tags and other similar technologies we use, please contact us via email at info@airmet.pt.

8. HOW DO WE PROTECT YOUR PERSONAL DATA?

8.1 Your personal data is secured through technical measures (data stored on secure servers provided by INFORMATICA ACTIVEXSOFT S.L) and organizational measures (access is restricted to authorized personnel).

8.2 We only use data center providers who offer adequate security measures and guarantees that your personal data is stored in controlled environments with limited access.

8.3 When browsing the WEBSITE, we protect your data with encryption, such as using the SSL (Secure Socket Layer) certificate for secure data transmission over the internet.

8.4 While we take appropriate precautions to protect your data, no security system is completely impervious.

8.5 You should also take precautions, such as keeping your password confidential and notifying us immediately if you believe your password has been compromised.

9. HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

9.1 Your personal data will be kept for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For example:

  • For analyzing and responding to messages, customer support, and information requests: 2 years after contract termination.
  • For processing job applications: 3 months.
  • For processing partnership applications: 6 months.

Finalidade

Tempo

Para analisar e responder às suas mensagens, apoio ao cliente e pedidos de informação

2 anos após rescisão contratual

Para analisar e dar seguimento ao seu processo de candidatura para trabalhar com a AIRMET
3 meses
Para analisar e dar seguimento ao seu processo de candidatura para aderir a AIRMET
6 meses
Para analisar e dar seguimento ao seu processo de candidatura para ser parceiro comercial da AIRMET
6 meses
Para podermos enviar newsletters ou outras publicações que nos pediu e/ou que possam ser do seu interesse
2 anos após rescisão contratual
Para as operações e gestão das suas reservas na Área privada da AIRMET
6 meses após rescisão contratual
Para as operações e gestão do WEBSITE
6 meses após rescisão contratual
Para manter um registo dos seus detalhes de contacto
6 meses após rescisão contratual
Para fins comerciais, como análise de dados, auditorias
2 anos após rescisão contratual
Para prevenção de fraudes
2 anos após rescisão contratual
Para a adaptação, melhoria e modificação dos serviços, nomeadamente, através da identificação de tendências de utilização, ou, para determinar a eficácia das campanhas promocionais
6 meses após rescisão contratual
Para a expansão das atividades comerciais da AIRMET
6 meses após rescisão contratual
Para informar aos parceiros comerciais da AIRMET da vossa adesão ou rescisão a nossa plataforma de negociação.
6 meses após rescisão contratual

9.2 If specific laws require a different retention period, the data will be kept for that period.

9.3 After the retention period ends, all personal data will be deleted or anonymized.

10. YOUR RIGHTS OVER YOUR PERSONAL DATA

10.1 As a data subject, you have several rights regarding your personal data, including the right to:

  • Access your personal data;
  • Rectify any inaccurate or incomplete data;
  • Erase your personal data, where applicable;
  • Restrict the processing of your personal data in certain circumstances;
  • Object to the processing of your personal data in certain situations;
  • Port your personal data, where applicable, in a structured and machine-readable format.


10.2 To exercise any of these rights, you may contact us by email at info@airmet.pt. We will process your request in accordance with applicable laws and respond within the timeframes established by the GDPR.

10.3 If you believe that your rights regarding personal data protection have been violated, you have the right to lodge a complaint with the National Data Protection Commission (Comissão Nacional de Proteção de Dados – CNPD).

11. SHARING YOUR PERSONAL DATA WITH THIRD PARTIES

11.1 AIRMET may share your personal data with third parties in the following cases:

  • If necessary for fulfilling the services or contracts requested by you;
  • With service providers or partners that help us operate and improve our website, such as hosting, email, and analytics services;
  • If required by law or in response to a legal process, including to comply with a court order or government request;
  • To protect our rights, privacy, safety, or property, and those of our employees, customers, or others.


11.2 AIRMET ensures that any third parties with whom we share personal data are compliant with privacy laws and standards, and that they take appropriate security measures to protect your data.

12. INTERNATIONAL DATA TRANSFERS

12.1 If your personal data is transferred outside of Portugal, we will ensure that any such transfer is carried out in accordance with applicable data protection laws. This may include implementing appropriate safeguards, such as the use of standard contractual clauses or relying on adequacy decisions by the European Commission.

13. CHANGES TO THIS PRIVACY POLICY

13.1 We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements.

13.2 If we make any significant changes, we will notify you via email or by posting a notice on our website.

13.3 The most recent version of the Privacy Policy will always be available on our website, and we encourage you to review it periodically.

14. CONTACT US

If you have any questions or concerns about how we process your personal data, or if you would like to exercise your rights under this Privacy Policy, please contact us at:

  • Email: info@airmet.pt
  • Address: Av. da República, Nº 48 B – 6º Dto., Lisbon, Portugal

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